Frequently asked questions

We're a team of branding, design, and Webflow Experts, building web projects for startups.

Pricing

What size budgets do you typically work with?

We typically work with clients with project budgets ranging from $20,000-$300,000.

How do I get started with your agency?

To get started, you can schedule a Discovery call with us through Calendly.com/ebda or fill out our contact form. After the call, we will create a scope of work document for you to review and approve. Once the scope of work is approved, we will send you an agreement to review and e-sign. Upon completion of the agreement, we will invoice you for 50% of the project cost to begin work. Once the invoice is paid, we will set up communication channels and schedule our kick-off call.

How do I determine the cost of my new website?

The best way for us to understand the deliverables for your new web project and how you should budget for it is for you to create a scope of work or RFP and send it to us. If your project is simple, you can also send us a sitemap of all the pages included in the project scope. Additionally, you can send us 2-3 websites that you like for inspiration and let us know if you need a new logo and brand identity or if we will be using your current assets. If you already have designs for your site, you can send them to us for review. Be sure to also let us know if there are any features that may require extra development time, such as a pricing calculator, API integrations, or search functionality. Once you have this information ready, we can review it together over a follow-up call.

Do you have experience in my industry?

We have worked with over 100 businesses across a wide range of industries, so there is a good chance that we have experience in your industry or something related to it. However, even if we don't have specific industry experience, our principles are universal and have been successfully applied to clients with diverse products.

What are the payment terms for a typical project?

For a new website, redesign, migration, or development, we require 50% payment before we start and 50% when the project is complete and you are 100% satisfied. For scope of work add-ons during an active project, we require 100% payment upfront to keep things streamlined.

How much does Webflow hosting cost?

To sign up for a Webflow account, you must choose an account plan. The most common choices are the "Free" plan or the "Starter" plan. The higher-end plans are intended for teams and agencies building more than 1-2 websites under their account. Once you have set up an account, you will need to add a hosting plan. The highest tier of hosting offered by Webflow is the $36/month Business plan, which we recommend for most clients.

Here is an overview of potential Webflow hosting and account plan costs:

  • Account Plan: $0-35/month
  • Hosting Plan: $12-36/month
  • E-commerce: $29-$212/month

How long does a typical project take?

The duration of a project depends on its scope and complexity. Once we have a clear understanding of your project's scope, we will be able to give you a more accurate timeline. In general, a simple website project can take 4-8 weeks, while a more complex project can take longer.

Web design

What is included in your complete website service?

Our complete website service includes everything you need to get your business online with a professional and user-friendly website. This includes design, development, and deployment of your website, as well as ongoing support and maintenance.

Do you work with platforms other than Webflow?

No, we only work with Webflow because we believe it offers the best outcomes for our clients. However, we can migrate your existing site from any platform to Webflow.

Who will be working on my project?

Our team is distributed across several locations, including Toronto, Dubai, and Cordoba. We prioritize communication and process management to ensure that your project is completed to your satisfaction.

Do you offer copywriting services?

Yes, we offer website copywriting services and work with professional copywriters. We recommend addressing copywriting early in the process to avoid any delays or disruptions to your website's design or project timeline.

Why is a good website important for my business?

In today's digital age, a website can be crucial to the success of a business. With most people turning to the internet for information and to make purchasing decisions, not having a strong online presence can result in missed opportunities. A good website helps establish credibility, drives traffic and leads, and can ultimately lead to increased sales and profits for your business.

Can you help us implement an ongoing long-term SEO strategy?

Yes, we have a trusted partner agency that we work closely with that we can recommend for ongoing SEO.

What happens after our new website is launched?

We are 100% hands on for launch. We will launch the site for you and make sure everything is in full working order. After the launch, we’re with you for 30 days. Any weird things, issues, or ‘OMGs, we totally forgot this tiny little thing’, - we’re here for you un-billed and as part of the original project scope. Within the first week of hand-off, we will onboard you to your new Webflow site. You'll receive a mini training series created specifically for you and your team. You'll be editing and growing your new website with ease!

Webflow

What is Webflow?

Webflow is a pro level front-end development tool & CMS that allows us to visually develop and complete tasks faster, while improving the quality of our code and creativity of front-end designs. Since 2018 we’ve been utilizing Webflow within our tech stack to provide unique front-end designs, full-service development, and CMS based solutions for inspiring brands.

Is Webflow right for my business?

Undoubtedly. We fully believe in the power of Webflow—it is THE way to build websites in the modern age. It's visual, the code quality is superior, there's insane amounts of freedom to build what you want and it's reliable. Companies like ZenDesk, AngelList Venture, HelloSign and Dell have shifted to Webflow—what's stopping you?

What are the benefits of using Webflow for website development?

Webflow seamlessly melds the worlds of design and code, allowing you to create a 100% customizable website with any type of content that matches your vision. Webflow also offers its own CMS for even more streamlined development time, so that every detail is covered!

What is a Webflow Expert?

Webflow Experts are experienced freelancers & agencies who Webflow has certified and trusted as professional experts. These providers are all listed on the experts.webflow.com platform.

Do you provide Webflow Designer Training for marketing teams?

Yes we do, please set-up a discovery call to learn more.

Can you provide training on how to update and edit our new website?

Yes! Every new project comes with a custom tutorial mini-series walking you through your site and showing you how to use the Webflow CMS (Editor).We also offer block hours for purchase which can be used for development and consultation (including training).

Will my site load faster on Webflow?

If you’re currently unhappy with your site speed chances are we can make it much faster within Webflow. Sometimes all it takes is compressing the site content or switching CMS’s and other times we need to implement JS lazy load and other tactics to keep a site delivering at lightning speed.

Will migrating my site to Webflow have a negative effect on SEO?

If done correctly, it won't. As long as the agency you are working with is following best practices to retain your current URL structure and implement accurate 301 redirects you can avoid any lasting negative effect.

CRO (Conversion Rate Optimization)

What is CRO (conversion rate optimization)?

CRO is the acronym for conversion rate optimization, and it’s vital for your websites performance. A good-looking website is one thing, but a website that is designed to convert visitors into customers is the key to growing your business. Our approach to CRO is built on tried-and-true A/B testing strategies and data analysis. We continually improve the user experience of your website by experimenting with three main areas — messaging, design, and structure — to identify which elements reliably produce conversions, and which ones don’t.

How long does it take to get started with CRO services?

Our turnaround is lightning-fast. Just one day from signing off and we’re there with the kick-off meeting to get it rolling.

What is your typical working process for CRO projects?

We always start a project with analysis, learning the requirements, and making estimates that will be shared in the price proposal. Then it’s off to signing off, kicking off, and getting your business to the next level with a pinch of our design magic.

Do you work on a fixed-price basis or time and material?

Flexibility is the key of success in this crazy world, so we try to suggest an appropriate solution for each specific case we deal with. The more clear and detailed the requirements are, the more accurate will our estimates be. This is the closest we get to the fixed-price model.

Do you offer an hourly rate for CRO services?

No we work value-based- we tell the client we will determine the price of the project as a whole, and come back with an estimate later.

Why are landing pages important for businesses?

Landing pages are important because they allow businesses to direct targeted traffic to a specific page on their website, with the goal of converting visitors into customers. Landing pages are designed to be highly focused and persuasive, with the goal of encouraging visitors to take a specific action, such as making a purchase or filling out a form. By creating a landing page that is tailored to the needs and interests of a specific audience, businesses can increase their conversion rates and drive more sales.

Why is it important for businesses to install analytics on their website?

Analytics help you track the performance of your website along with all your digital marketing campaigns, a few items we track with analytics are :• Top channels bringing traffic to the site• Top visited pages (overall, and just organic)• Average time spent on pages / pages that users spend the most time on• Breakdown of where users are coming from in the world (geography)• What devices are users visiting these pages from the most• Other metrics like this that speak to user behavior

How quickly can I expect to see results from CRO services?

It’s a case-by-case basis. In reality, each business is unique in its own way and is starting their CRO Guru journey from a different starting point. Depending on that starting point, there may be some initial, easy-to-implement opportunities that could yield results very quickly. Alternatively, some businesses may have already made major optimizations before and the opportunity for quick results in these cases is less likely. Thus, these businesses may see it take slightly more time to see results.

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